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Licensing
The licensing policy is a mix of site and access licenses operated by users. A subscriber ("Subscriber") enters into a service agreement for one or more sites (an office or workplace) ("Site(s)") that each has one or more users ("User(s)") associated with it. As such, the subscriber is provided one or more Site Licenses and one or more access licenses ("Access License") used by the Users. Each Access License is tied to a specific Site License and must be operated by a User associated with that site as a nexus for his or her employment. A User is defined as:
- an individual who is a bona fide employee or independent contractor of the Subscriber. For real estate professionals, this generally means that the license location for the professional license matches that of the Subscriber.
Installations are of the following types:
- Private: installed on a single computer for the use of a single named User. The software is registered to that user.
- Shared: installed on a single computer accessed by any User. The software is registered to the Subscriber.
Access Licenses may be of the following types:
- Fixed: Fixed licenses remain with the installation.
- Floating: may be used on different computers. Floating licenses are non-concurrent, meaning that a given Access License accesses only one connection to our servers at a time.
Access Licenses purchased must be one of the four permutations:
- Private Fixed: The license is installed on a single computer for a single named User and used only on that computer.
- Shared Fixed: The license is installed on a single computer for any number of Users and used only on that computer. This is also known as a workstation license
- Private Floating: The license is installed on one or more computers used only by a single named User. This is also known as a single user license
- Shared Floating: The license is installed on one or more computers used by any number of Users.
Notes
- Independent contractors must work solely for the subscriber. For example, an appraiser who does not work exclusively for the Subscriber needs his/her own subscription.
- Any installation at the workplace is deemed Shared unless only one User can access it.
- Private installations must be registered to that User in the installation registration dialog. Shared installations should be registered to the Subscriber.
- Access from different locations or computers with the same Floating license must be 20 minutes apart and attempts to access the service within that interval will result in a 5 hour cap on access for that license during the next 30 days. Note that the 20 minutes is only triggered once the user has disconnected from our servers and if not disconnected and left to time out, that additional time will extend the 20 minutes.
- Shared licenses will generally all show the same ip address or office network.
- The Shared Floating category is new effective Summer 2009. The company licenses sold prior to that time correspond to the Shared Fixed type.
- Shared Floating licenses must be installed in an office location only and is intended for the circumstance where a Subscriber has, say, seven installations but only uses, say, two at a time.
So, for example, if a brokerage has an installation in the office for common use with a single terminal, and 6 agents use the product unrestricted from their own homes, subscriber needs 7 Fixed licenses. However, the brokerage could replace that with one Shared Floating license that would allow access from all 7 installations, but with a 20 minute interval between accesses from different installations.
Another example: An appraisal company has two offices and wants to install product on a workstation in the first office and have 3 appraisers associated with a second office use the product. For unrestricted access, Subscriber needs one Site license and one Shared Fixed license for the first office; and one Site license and three Private Floating licenses for the second office.
Companies that wish to publish or resell extracts of the data to third parties must purchase a resale license for the product concerned. Downloading and publishing/reselling more than 5000 records to any one party (or allowing a party to search through more than 5000 records) from the real estate data databases or more than 100 map/plat/aerial/official record images to any one party in (or searching through more than 100 such images) to any one party in any one calendar month is prohibited. Distribution of resale product to other locations for distribution requires additional Site licenses. For sales of data in bulk, other resale and/or republishing circumstances, please contact us.
Companies or institutions with large networks may be required to purchase a minimum of 50 licenses.
Companies that share premises and access to the products must each purchase their own subscription, unless all but one of the companies are subsidiaries of the other, or the companies are sister companies in that all are owned by a single controlling group.